AI Receptionist (Chat + Voice)
A trained AI front desk to respond, qualify, route and assist with bookings.
Busy front desks, dental and medical practices and service providersMake the next step simpler.
Calls and chats reach your team during busy hours or after closing time. Common questions repeat, and potential customers abandon the conversation.
Rather than leaving you to find and connect separate GHL settings, this package creates a focused implementation with agreed acceptance criteria. We start by reviewing your existing account and goals, confirm the relevant configuration, then build and test the defined work. Nothing extra is silently bundled into the commitment.
What’s included
Each deliverable is reviewed during kickoff and documented in your written scope.
- GHL Conversation AI chat setup
- Voice AI call-flow configuration
- Business-specific FAQs and approved knowledge
- Lead qualification questions
- Calendar booking or handoff routing
- Human escalation rules for sensitive cases
- Scenario testing and staff walkthrough
- Monitoring guidance for ongoing tuning
How we deliver it
We map your reception script, services and booking rules.
We configure and train chat and voice experiences using approved information.
We test handoffs, failure modes and appointment flows before launch.
What we need from you
To work efficiently, you will need an active GHL account with the correct user permissions, a contact person for approvals, approved service information and any existing workflow requirements. We will request credentials through appropriate delegated access where possible rather than asking you to email passwords. For messaging, booking and AI services, accurate business hours, consent requirements and approved scripts are essential.
We test on relevant desktop and mobile flows, review the items included in scope, and explain what the team can maintain themselves. If a requested integration or external approval falls outside the initial plan, you receive an updated scope before that work proceeds.
Frequently asked questions
Will it answer calls all day?
The automation can run continuously when configured, subject to provider availability and your call-routing settings.
Will AI replace my staff?
It is best used to handle routine enquiries and route complex or sensitive issues to people.
Can it book appointments?
We can configure booking into supported GoHighLevel calendars when your availability rules are ready.
Can we approve what AI says?
Yes. We request approved business knowledge and test responses before activation.
Are AI usage fees included?
No. GHL and related AI, telephony and usage fees are separate unless explicitly stated.
Related setup services
Choose an additional package only if it solves another problem in your customer journey.
Get a clear scope and fixed project quote.
We will confirm price, delivery expectations and the exact set of deliverables before work begins.